Book Review: Zero to One

Manjot Pahwa
4 min readJun 23, 2019
  • Monopolists are only rent collectors but Creative monopolists are good for society (I'm don't sure).
  • Winning the so called ultimate competition in life might be a false victory. Take for example all the games we set up with school getting competitive, grades being competitive then college getting for signaling. Peter shares his personal story here, which I completely relate to. All Rhodes scholars had a great future in their past.
  • Competition is like war not business. Winning is better than losing but everyone loses when the war isn't worth fighting for.
  • The value of a business today is the sun of all the money or cash flows it will generate in the future
  • Traits shared among businesses with large cash flows in the future: proprietary technology, network effects, economies of scale and branding
  • Sequencing markets correctly is underrated and it takes discipline to expand gradually
  • 2 dimensions: optimism or pessimism and definite versus indefinite. This is for planning your future rather than depending on things working out for you
  • In philosophy, politics and business arguing over process has becomea way to endlessly defer making concrete plans for a better future
  • Darwinism doesn't work in designing startups for success. Darwin believed that even by making no plans the best things get selected automatically. But iteration without a bold plan won't take you from 0 to 1 in a business. Making small changes to a small thing takes you to a local maximum rather than a global maximum
  • A good business with a good definite plan will always be underrated in a world where people see the future as random
  • Why we no longer believe in secrets:
  1. Incrementalism (told to follow a fixed park, just bit by bit better)
  2. Risk aversion (being lonely and being wrong are very scary things)
  3. Complacency (why risk if you can take advantage of the present)
  4. Flatness or believing if something was work finding, someone must've already found it on Earth
  5. The choice of doubt can dissuade people from even starting to look for secrets in a world that seems too big a place for any one individual
  • You can't find secrets without looking for them
  • Secrets are quite often hidden in plain sight.
  • Two kinds of secrets: secrets of nature and of people
  • Competition and capitalism are opposites
  • Every great business is built around a severe that nobody knows
  • You cannot create a great company on a flawed foundation: finding the right cofounders and the right first people to hire can make our break the company
  • If there founders develop irreconcilable differences, the company becomes the victim
  • If men were angels, no government would be necessary but men aren't. Or in other words, anarchic companies are bound to fail
  • You need good people who get along but you also need a structure to keep them aligned
  • Part time employees don't work, even working remotely should be avoided
  • A cash poor executive will be incentivised to increase the value of the company as a whole
  • Anyone who prefers equity compared to can shows commitment for the longer term
  • In an ideal company culture, people should forget what formal business hours look like. No company has a culture, every company is a culture. A startup is a team of people on a mission
  • You'll attract the employees you need of you can explain why your mission is compelling: not why it's important in general but why you're doing what no one else is going to get done
  • Job assignments for employees in a company isn't just about the relationship between the worker and the task, it's also the relationships between employees
  • Defining roles reduces conflict, setting up people for success means assigning them to do just one thing so that they can be evaluated fairly on just that
  • Eliminating competition makes it easier for everyone to build long term relationships
  • Internal conflict inside a company is like an auto-immune disease
  • It takes a lot of work to make sales look easy. Like acting sales works best when hidden
  • Superior sales and distribution itself can create monopolies even with no product differentiation. The converse is not true.
  • Total net profit that you can earn from a customer from the relationship with them or customer lifetime value (clv) > the amount spent to acquire a new customer (cac)
  • Complex sales works best when you don't have salesmen at all, instead the CEO themselves spends time on the road convincing people for the buy decision
  • Businesses when complex sales models work if they achieve 50% to 100% growth year over year over the course of a decade. Revenue doesn't suddenly increase 10x, which might seem disappointing but customers don't just switch to a product because it's obviously superior.
  • Once you have a pool of reference customers who are successfully using your product, then you can go for ever bigger deals. A new customer might agree to become your biggest customer but they'll rarely be comfortable signing a deal which is completely out of sync with what you've sold before
  • Whoever is the first to dominate the most important segment of a market with viral potential will be the last mover in the whole market.
  • Poor sales rather than bad product is the most common cause of failure. If you can get just one distribution channel to work you have a great business. If you try for several but don’t nail one, you’re finished.

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Manjot Pahwa

VC at Lightspeed, ex-@Stripe India head, ex @Google engineer and Product Manager for Kubernetes